Privacy Policy for Salman Physiotherapy Clinic
Effective Date: 01-Jan-2022
At Salman Physiotherapy Clinic (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or use our services, including booking appointments through our clinic management software, Clinicia, and when interacting with our website, https://drsalmanphysio.com.
1. Who We Are
Salman Physiotherapy Clinic is a private physiotherapy clinic based in Maharashtra, India, providing a wide range of physiotherapy services. We use Clinicia, a clinic management software, to book appointments and manage patient data.
Website Address: https://drsalmanphysio.com
2. What Personal Data We Collect and Why We Collect It
We collect the following types of personal information to provide effective physiotherapy services and manage appointments:
- Personal Identification Information: Name, phone number, email address, and address.
- Medical Information: Medical history, current treatments, diagnosis, and any other health-related information provided during consultations.
- Treatment Plan Information: Details of treatment plans and progress updates.
Comments
When visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user-agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
Gravatar Service Privacy Policy: Gravatar Privacy Policy
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may download and extract any location data from images.
Contact Forms
When you submit a contact form on our website, we collect the personal data you provide to respond to your inquiry or appointment request.
Cookies
- Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies will last for one year to save you from entering your details again for future comments.
- Login Cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- Login and Screen Options Cookies: When you log in, we set cookies to save your login information and screen display preferences. These cookies last for two days. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies are removed.
- Article Editing Cookies: If you edit or publish an article, an additional cookie is saved in your browser, which includes no personal data and only indicates the post ID of the article you edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, track your interaction with the embedded content, and monitor your interaction with the content if you have an account and are logged in to that website.
Analytics
We use analytics tools to analyze how visitors interact with our website and improve the content and usability. These tools may collect non-personal information, such as device type, browsing patterns, and time spent on the site.
3. Who We Share Your Data With
We will not share your personal data with third parties, except in the following cases:
- With Service Providers: We may share your information with third-party service providers such as Clinicia, who assist us in managing our operations and providing treatment.
- Legal and Regulatory Compliance: We may disclose your information if required by law, such as to comply with a legal process or respond to lawful requests by public authorities.
- Spam Detection: Visitor comments may be checked through an automated spam detection service.
4. How Long We Retain Your Data
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically, without holding them in a moderation queue.
- Registered Users: For users who register on our website (if applicable), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time, except for their username. Website administrators can also view and edit this information.
5. What Rights You Have Over Your Data
If you have an account on our website or have left comments, you can:
- Request an exported file of the personal data we hold about you, including any data you have provided to us.
- Request that we erase any personal data we hold about you, excluding data we are obliged to keep for administrative, legal, or security purposes.
6. Where We Send Your Data
Visitor comments may be checked through an automated spam detection service. Other personal information is securely stored within our clinic management software, Clinicia, and is not shared without your consent unless required by law.
7. How We Protect Your Data
We implement appropriate physical, technical, and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. Our clinic management software, Clinicia, follows industry-standard security practices to safeguard your data.
8. What Data Breach Procedures We Have in Place
In the event of a data breach, we will notify affected individuals as soon as possible and take the necessary steps to mitigate the breach. We will also report the breach to the relevant authorities, if required by law.
9. What Third Parties We Receive Data From
We may receive data from third-party service providers who assist us in managing appointments or treatment plans, such as Clinicia. These third parties act as data processors and are required to follow strict data protection protocols.
10. What Automated Decision Making and/or Profiling We Do With User Data
We do not engage in automated decision-making or profiling based on the personal data we collect. Our focus is to provide personalized care and treatment based on your health information.
11. Industry Regulatory Disclosure Requirements
We comply with the data protection and privacy laws applicable in India, including the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Additionally, we adhere to any other regulatory requirements related to healthcare data under Indian law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make changes, we will post the updated policy on our website and indicate the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Salman Physiotherapy Clinic
Website: https://drsalmanphysio.com
Address: C/2, Chawre Arcade, Next to Civic Center, Nalasopara West, Maharashtra – 401203
Phone: +91 9890138981
Email: drsalmanphysio@gmail.com
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Salman Physiotherapy Clinic with your healthcare needs.
